A story worth telling
Customaite makes customs compliance intelligent and effortless. Our self-learning AI empowers teams to automate, validate, and translate data with speed and accuracy.
Built on deep industry expertise, we turn complex workflows into seamless, connected processes, redefining how modern customs operations run.
Learn how it all started and where we are today
Covid as an innovation enabler
2020 was a challenging year for IT consultants. As companies froze their investments, many projects came to an abrupt stop. Encouraged by our management to explore new opportunities, we soon discovered the challenges customs teams were facing.
First customer live
In October 2021, we officially launched Customaite with our first customer in Antwerp, Belgium. Back then, we operated under the name adore4customs and supported only Transit NCTS-4 declarations.
Supporting all declaration types
Following our first go-live in 2021, our team made great progress in extracting data out of complex documents such as invoices and packing lists. By August 2022, customers were also using Customaite for import and export declarations.
A new name, a new look
As our product matured and our customer base expanded internationally, it was time to professionalise our branding.
Exponential growth
February 2024 marked the beginning of what every start-up strives for – the turning point in our growth curve, the start of the reversed hockey stick.
ISO certified
We achieved ISO 27001 certification, recognising our commitment to data security and business continuity. It marked another important milestone for our team and for the customers for whom we have become business critical.
Shaping the future of customs automation
With AI adoption accelerating across the industry, we continue to push the boundaries of what customs automation can achieve. Together with our customers, we are shaping a future where efficiency and compliance go hand in hand.
We solve your problems with superior engineering
At Customaite, we value precision with purpose, ensuring every detail is right. We’re smarter together, combining engineering excellence with real-world expertise, and we’re always improving, learning and evolving as one team.

We speak fluent AI
Our team loves clever code as much as clever conversation.

Brainstorming often happens wherever inspiration strikes
Because sometimes, the best ideas start with fresh air and a fresh perspective.

Curiosity drives us forward
We love exploring new ideas, technologies, and ways to help our customers work smarter

Collaboration is our superpower
We listen, learn, and grow together because the best ideas come from teamwork

We keep things simple
From our product design to the way we communicate, clarity always comes first.

We balance focus with fun
We work hard, laugh often, and believe that positive energy creates better results.