--- title: About us description: Learn how Customaite transforms customs automation with AI. Discover our mission, our story, and the people behind the innovation. image: https://www.customaite.ai/hubfs/Customaite-40.jpg --- [![Customaite-logo-RGB](https://www.customaite.ai/hubfs/Customaite-logo-RGB.svg "Customaite-logo-RGB")](https://www.customaite.ai/home?hsLang=en) [![Customaite-logo-RGB](https://www.customaite.ai/hubfs/Customaite-logo-RGB.svg "Customaite-logo-RGB")](https://www.customaite.ai/home?hsLang=en) - [Solutions](https://www.customaite.ai/features) - By suite - [Compliance](https://www.customaite.ai/customs-compliance-suite) - [Automation](https://www.customaite.ai/solutions/automation) - [Workflow](https://www.customaite.ai/solutions/workflow) - By area - [IT](https://www.customaite.ai/solutions/it) - [Customs Manager](https://www.customaite.ai/solutions/customs-manager) - [CFO](https://www.customaite.ai/solutions/cfo) - By business - [Customs brokers](https://www.customaite.ai/solutions/customs-brokers) - [Freight forwarders](https://www.customaite.ai/solutions/freight-forwarders) - [Plans](https://www.customaite.ai/plans) - Resources - [Blogs](https://www.customaite.ai/blog) - [Testimonials](https://www.customaite.ai/testimonials) - [Documentation](https://www.customaite.ai/documentation) - [RFP Template](https://www.customaite.ai/rfp-template) - [FAQs](https://www.customaite.ai/faqs) - [Glossary](https://www.customaite.ai/glossary) - [Security](https://www.customaite.ai/security) - [Careers](https://www.customaite.ai/jobs) - [About us](https://www.customaite.ai/about-us) More results [Talk to us](https://www.customaite.ai/talk-to-us?hsLang=en) [Request demo](https://www.customaite.ai/demo-request?hsLang=en) [Talk to us](https://www.customaite.ai/talk-to-us?hsLang=en) [Request demo](https://www.customaite.ai/demo-request?hsLang=en) - [About us](https://www.customaite.ai/about-us) - [Solutions](https://www.customaite.ai/features) - By suite - [Compliance](https://www.customaite.ai/customs-compliance-suite) - [Automation](https://www.customaite.ai/solutions/automation) - [Workflow](https://www.customaite.ai/solutions/workflow) - By area - [IT](https://www.customaite.ai/solutions/it) - [Customs Manager](https://www.customaite.ai/solutions/customs-manager) - [CFO](https://www.customaite.ai/solutions/cfo) - By business - [Customs brokers](https://www.customaite.ai/solutions/customs-brokers) - [Freight forwarders](https://www.customaite.ai/solutions/freight-forwarders) - [Plans](https://www.customaite.ai/plans) - Resources - [Blogs](https://www.customaite.ai/blog) - [Testimonials](https://www.customaite.ai/testimonials) - [Documentation](https://www.customaite.ai/documentation) - [RFP template](https://www.customaite.ai/rfp-template) - [FAQs](https://www.customaite.ai/faqs) - [Security](https://www.customaite.ai/security) - [Jobs](https://www.customaite.ai/jobs) [Request demo](https://www.customaite.ai/demo-request?hsLang=en) Get in touch: [+32 495 563 769](tel:+32495563769) # A story worth telling Customaite makes customs compliance intelligent and effortless. Our self-learning AI empowers teams to automate, validate, and translate data with speed and accuracy. Built on deep industry expertise, we turn complex workflows into seamless, connected processes, redefining how modern customs operations run. ![Customaite-24](https://www.customaite.ai/hs-fs/hubfs/Customaite-24.jpg?width=800&height=533&name=Customaite-24.jpg) ## Learn how it all started and where we are today 2020 ### ![write-your-own-story-of-success-2025-04-05-22-10-58-utc](https://www.customaite.ai/hs-fs/hubfs/write-your-own-story-of-success-2025-04-05-22-10-58-utc.jpg?width=750&height=477&name=write-your-own-story-of-success-2025-04-05-22-10-58-utc.jpg)Covid as an innovation enabler 2020 was a challenging year for IT consultants. As companies froze their investments, many projects came to an abrupt stop. Encouraged by our management to explore new opportunities, we soon discovered the challenges customs teams were facing.  2020 2021 ### ![adore4customs](https://www.customaite.ai/hs-fs/hubfs/Screenshot%202025-10-22%20at%2009.34.20.png?width=317&height=98&name=Screenshot%202025-10-22%20at%2009.34.20.png) ### First customer live In October 2021, we officially launched Customaite with our first customer in Antwerp, Belgium. Back then, we operated under the name ***adore4customs*** and supported only Transit NCTS-4 declarations. 2021 August 2022 ### ![Adores team pic](https://www.customaite.ai/hs-fs/hubfs/Adores%20team%20pic.jpg?width=750&height=500&name=Adores%20team%20pic.jpg) ### Supporting all declaration types Following our first go-live in 2021, our team made great progress in extracting data out of complex documents such as invoices and packing lists. By August 2022, customers were also using Customaite for import and export declarations.  August 2022 March 2023 ### ![Customaite-logo-RGB](https://www.customaite.ai/hubfs/Customaite-logo-RGB.svg) ### A new name, a new look As our product matured and our customer base expanded internationally, it was time to professionalise our branding. March 2023 February 2024 ### ![Evolution Growth of Customaite usage from the start](https://www.customaite.ai/hs-fs/hubfs/Images/Blog%20images/Evolution%20Growth%20of%20Customaite%20usage%20from%20the%20start.png?width=903&height=611&name=Evolution%20Growth%20of%20Customaite%20usage%20from%20the%20start.png) ### Exponential growth February 2024 marked the beginning of what every start-up strives for – the turning point in our growth curve, the start of the reversed hockey stick.  February 2024 July 2024 ### ![BC Certified logo\_ISO 27001-2022 RVA\_ENG zwart\_no\_background-1](https://www.customaite.ai/hs-fs/hubfs/BC%20Certified%20logo_ISO%2027001-2022%20RVA_ENG%20zwart_no_background-1.png?width=1067&height=282&name=BC%20Certified%20logo_ISO%2027001-2022%20RVA_ENG%20zwart_no_background-1.png) ### ISO certified We achieved ISO 27001 certification, recognising our commitment to data security and business continuity. It marked another important milestone for our team and for the customers for whom we have become business critical.  July 2024 2025 ### ![Customaite-43](https://www.customaite.ai/hs-fs/hubfs/Customaite-43.jpg?width=750&height=500&name=Customaite-43.jpg) ### Shaping the future of customs automation With AI adoption accelerating across the industry, we continue to push the boundaries of what customs automation can achieve. Together with our customers, we are shaping a future where efficiency and compliance go hand in hand.  2025 About the team ## We solve your problems with superior engineering At Customaite, we value **precision with purpose**, ensuring every detail is right. We’re **smarter together**, combining engineering excellence with real-world expertise, and we’re **always improving**, learning and evolving as one team. ##### We speak fluent AI Our team loves clever code as much as clever conversation. ##### Brainstorming often happens wherever inspiration strikes Because sometimes, the best ideas start with fresh air and a fresh perspective. ##### Curiosity drives us forward We love exploring new ideas, technologies, and ways to help our customers work smarter ![Customaite-34](https://www.customaite.ai/hs-fs/hubfs/Customaite-34.jpg?width=4004&height=2670&name=Customaite-34.jpg) ##### Collaboration is our superpower We listen, learn, and grow together because the best ideas come from teamwork ##### We keep things simple From our product design to the way we communicate, clarity always comes first. ##### We balance focus with fun We work hard, laugh often, and believe that positive energy creates better results. ![Customaite\_spinoff](https://www.customaite.ai/hs-fs/hubfs/Customaite_spinoff.png?width=750&height=500&name=Customaite_spinoff.png) #### We speak fluent AI Our team loves clever code as much as clever conversation. ![Customaite-34](https://www.customaite.ai/hs-fs/hubfs/Customaite-34.jpg?width=4000&height=2667&name=Customaite-34.jpg) #### Brainstorming often happens wherever inspiration strikes Because sometimes, the best ideas start with fresh air and a fresh perspective. ![Customaite-35](https://www.customaite.ai/hs-fs/hubfs/Customaite-35.jpg?width=4000&height=2667&name=Customaite-35.jpg) #### Curiosity drives us forward We love exploring new ideas, technologies, and ways to help our customers work smarter ![Customaite-10](https://www.customaite.ai/hs-fs/hubfs/Customaite-10.jpg?width=750&height=500&name=Customaite-10.jpg) #### Collaboration is our superpower We listen, learn, and grow together because the best ideas come from teamwork ![Customaite-18](https://www.customaite.ai/hs-fs/hubfs/Customaite-18.jpg?width=750&height=500&name=Customaite-18.jpg) #### We keep things simple From our product design to the way we communicate, clarity always comes first. ![Customaite-42](https://www.customaite.ai/hs-fs/hubfs/Customaite-42.jpg?width=4000&height=2667&name=Customaite-42.jpg) #### We balance focus with fun We work hard, laugh often, and believe that positive energy creates better results. ## Curious about joining us? [Check our open roles](https://www.customaite.ai/jobs?hsLang=en) Meet the management team ## We’re here to make customs simple, compliant, and stress-free # Sign up for our newsletter Join our mailing list for smart insights, product updates, and AI trends in customs. [Sign up](https://www.customaite.ai/newsletter?hsLang=en) #### About Customaite The trusted AI platform for customs automation, delivering speed, accuracy and compliance.  [![BC Certified logo\_ISO 27001-2022 RVA\_ENG wit-1](https://www.customaite.ai/hs-fs/hubfs/BC%20Certified%20logo_ISO%2027001-2022%20RVA_ENG%20wit-1.png?width=968&height=196&name=BC%20Certified%20logo_ISO%2027001-2022%20RVA_ENG%20wit-1.png)](https://www.customaite.ai/security?hsLang=en) [![Aikido logo](https://www.customaite.ai/hs-fs/hubfs/Aikido+Logo-webp.webp?width=500&height=146&name=Aikido+Logo-webp.webp)](https://www.customaite.ai/security?hsLang=en) [![WIL CIC Small LinkedIn Banner SPONSOR](https://www.customaite.ai/hs-fs/hubfs/WIL%20CIC%20Small%20LinkedIn%20Banner%20SPONSOR.png?width=100&height=112&name=WIL%20CIC%20Small%20LinkedIn%20Banner%20SPONSOR.png)](https://www.womeninlogistics.co.uk/)   [![Logo\_WIL](https://www.customaite.ai/hs-fs/hubfs/Logo_WIL.png?width=168&height=111&name=Logo_WIL.png)](https://www.women-in-logistics.eu/)   [Follow us on Instagram](https://www.instagram.com/customaite/)[Follow us on Facebook](https://www.facebook.com/Customaite)[Follow us on LinkedIn](https://www.linkedin.com/company/customaite)[Watch us on Vimeo](https://vimeo.com/customaite)[Watch us on YouTube](https://www.youtube.com/@Customaite) [Features](https://www.customaite.ai/features?hsLang=en) - [Our features](https://www.customaite.ai/features?hsLang=en) - [How does Customaite work](https://www.customaite.ai/how-customaite-works?hsLang=en) - [Our latest product updates](https://www.customaite.ai/customaite-latest-product-updates?hsLang=en) [Plans](https://www.customaite.ai/plans?hsLang=en) - [Customaite Lite](https://www.customaite.ai/plans?hsLang=en) - [Customaite Pro](https://www.customaite.ai/plans?hsLang=en) - [Customaite Enterprise](https://www.customaite.ai/plans?hsLang=en) Resources - [Read our blog](https://www.customaite.ai/blog?hsLang=en) - [Testimonials](https://www.customaite.ai/testimonials?hsLang=en) - [Documentation](https://www.customaite.ai/documentation?hsLang=en) - [FAQs](https://www.customaite.ai/faqs?hsLang=en) - [Newsletter](https://www.customaite.ai/newsletter?hsLang=en) - [Glossary](https://www.customaite.ai/glossary?hsLang=en) Company - [About us](https://www.customaite.ai/about-us) - [Join our team](https://www.customaite.ai/jobs?hsLang=en) - [Events](https://www.customaite.ai/events?hsLang=en) - [Contact us](https://www.customaite.ai/contact?hsLang=en) - [AI info](https://www.customaite.ai/ai-info-page?hsLang=en) - [Sitemap](https://www.customaite.ai/sitemap?hsLang=en) Guides - [AI for customs compliance](https://www.customaite.ai/ai-for-customs-compliance/guide?hsLang=en) Copyright © 2026 Customaite. 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