AI-driven customs automation without the IT burden

Customaite is an AI-powered platform that automates the preparation and validation of customs declarations; turning unstructured trade documents like invoices, packing lists, and bills of lading into audit-ready, compliant data in minutes instead of hours. The platform validates data, links documents, and creates compliant declarations, replacing manual, error-prone processes with self-learning AI that gets smarter with every declaration.

Customaite isn't another system to babysit. It's designed to perform straight out of the box, with extraction models purpose-built for customs declarations, requiring no data labelling or complex setup. It integrates seamlessly with existing WMS, TMS, CRM, email, or ERP systems, so declarants can work directly from familiar systems: no coding, no templates, and no IT intervention required for day-to-day operation.

On the security and compliance side, Customaite is built to enterprise standards: the platform holds ISO 27001 certification, ensuring the highest standards for data protection and compliance, and has been independently penetration-tested, with a CAIQ available on request. It also requires no additional infrastructure or ongoing technical maintenance from internal teams, meaning IT gets the efficiency and compliance upside of AI automation without adding to its support load or infrastructure footprint.

Receive & organise

Customaite integrates seamlessly with your WMS, TMS, CRM, email or ERP system. Incoming orders can be managed directly from our planning board

Analyse & prepare

Customaite analyses incoming files, splits them into individual documents and extracts the relevant data

Review, validate & submit

Verify what the AI suggests and where the information comes from. The expert's role shifts from manual data entry to validation, customs compliance checks and submission, reducing processing time by up to 90% while increasing compliance

Data-driven insights

Analytics transform raw data into actionable intelligence, enabling smarter decisions, identifying trends, and uncovering opportunities that improve strategic planning

Predictable SLAs

Guaranteed response times and performance commitments ensure reliability and predictable service that customers can consistently depend on

Low cost of ownership

Minimizes total lifetime expenses, purchase, maintenance, training, and support, delivering long-term value beyond just the initial price tag

Pro-active compliance

Improved adherence to regulations and standards reduces legal risk, protects reputation, and ensures organizational practices meet required industry benchmarks consistently