Combine data across documents
Our AI links information from different sources, like invoice values and packing list weights, and merges them automatically for accurate, complete declarations.
Our smart features
Customaite has been developed from the ground up, working closely together with customs declarants. Here are just a few of the many features that save our users considerable amounts of time. If you want to read about all our features, you can find a detailled overview lower on the page.
Teach the system in seconds
Our AI works out of the box, no training needed.
If a document isn’t fully recognised, simply guide the system with a few clicks.
No IT skills required. The AI learns instantly and applies your input next time, automatically.
Extract, validate and enrich
Customaite doesn’t just extract data, it validates and enriches it using your master data, external sources and historical declarations.
Our AI learns from past patterns to help your team stay accurate and compliant.
Translate goods descriptions instantly
Meet local customs language requirements with one click.
Our AI translates goods information automatically, fast, accurate and fully integrated.
Beyond AI: tools your team can rely on
AI doesn’t cover everything. That’s why Customaite includes powerful tools to support your team, from weight distribution and formula building to condition-based rules, so they can work faster and more accurately, even when AI needs a hand.
Your management cockpit, built-in
What you can’t measure, you can’t improve.
Customaite’s management cockpit gives you real-time insights into team performance, usage trends and business impact – all in one place.
See what Customaite could do for you!
Discover how Customaite can transform your customs processes with the power of AI. Experience a live, personalised demo where we take you through the entire journey—from raw customs documents to fully compliant declarations in just minutes.
During the demo, our experts will show you real-world examples of how automation can streamline your workflow and reduce manual effort. This is your chance to see Customaite in action, ask questions, and explore how it fits your specific needs.
No commitments, just valuable insights.
And there is more...
It is our mission to boost your workforce efficiency not just by offering best-in-class document extraction, but by ensuring that the user interface and built-in tools are just as powerful as the AI technology that drives them. From validation and enrichment to smart UI assistance, every element is designed to support your people in delivering faster, more accurate customs work.
Streamlined order intake with secure channels
Handling orders becomes effortless with Customaite’s flexible intake options. Submit orders securely through your preferred channel:
- API integration
- File exchange
- Email (forwarded to your personal Customaite inbox)
Transforming how you handle customs paperwork
Customaite gives your team the tools they need to efficiently review orders and manage day-to-day workflows.
- Handle a wide range of file formats, including email, PDF, Excel, Word, images and more
- Automatically split attachments and classify incoming documents
- Edit content directly using the integrated document editor
- Assign activity types such as Import, Export, Transit or CHED
- Organise tasks with the intuitive planning board and workflow tools
- Find information quickly with smart search and filter features
Comprehensive support for key customs documents
Customaite supports a wide range of essential document types, enabling smooth processing and full compliance with customs requirements.
- Customs instructions
- Invoices
- Packing lists
- Air waybills
- CMRs
- Arrival notices
- Certificates
- Single Administrative Documents (SAD)
- Supplementary documentation
Declaration processing powered by automated data preparation
Customaite automates the preparation of customs declarations, reducing manual work and accelerating your process with high accuracy.
- AI purpose-built for customs: automatically extracts data from documents using our proprietary natural language models, with no need for manual training or labelling
- Enriches and validates key roles such as customer, consignor, consignee and declarant by integrating with your master data
- Extracts and verifies customs offices, goods locations, incoterms and transport details, including inland, border and ocean vessel data
- Converts countries to ISO codes and manages discharge of previous customs procedures, all fully adaptable via configurable business rules
Goods extraction tailored to customs needs
Customaite sets a new standard in customs goods extraction, delivering exceptional accuracy and efficiency in processing key shipment data. Eliminate manual work and streamline your workflow with features built specifically for customs professionals.
- Extract customs-relevant data from invoices, packing lists, arrival notices, bills of lading and previous declarations, including commodity codes, weights, product codes and more
- Detect preference statements and REX numbers with ease
- Merge information across documents, such as combining packing list weights with invoice lines for full data accuracy
- Enrich goods information using your customer master data for greater precision
- Aggregate goods to customs tariff lines with case-specific, configurable logic
- Maintain data integrity through line-level consistency checks (e.g. net weight vs gross weight)
- Automatically translate goods descriptions to meet local customs authority requirements
Prefilled declaration generation
Accelerate your declaration process and strengthen compliance with Customaite’s automated prefilled declarations.
- Supports international customs standards such as NCTS-4, NCTS-5, PLDA, EXS, ICS, DMS, EDMS, IDMS and more
- Easily split complex cases into multiple declarations using keys such as invoice reference, container number or article – ensuring accurate and compliant submissions
- Automated controls and verifications to reduce errors and ensure regulatory compliance
- Organised preview of all declaration data prior to submission, giving full confidence in accuracy and completeness
Flexible integration with declaration software and beyond
Customaite enables seamless integration not only with declaration software, but also with middleware, workflow engines and broader system landscapes. We ensure your data flows efficiently and securely across your entire customs ecosystem.
- Multiple integration methods: API, encrypted file exchange or Excel-readable exports
- Real-time status synchronisation and closed-loop communication – including customs release messages
- End-to-end interoperability that connects your declaration process with upstream and downstream systems
- Continuous improvement through automated learning from customs feedback and release messages
Tailored user interface for streamlined customs processes
Our interface is purpose-built for customs professionals. It combines precision, speed and ease of use – all while keeping the learning curve low.
- Real-time, human-assisted learning for complex invoices and packing lists, with visual AI validation on original documents
- One-click copy from scanned files and smart autocomplete for effortless, error-free data entry
- Live resolution of AI inconsistencies and automatic checks on document totals to safeguard data integrity
- Excel-style table features for goods management: bulk value entry, multi-key distributions, complex calculations and configurable business rules
- Rule-based bulk editing and continuous optimisation through automated learning from user behaviour
- Integrated declaration archive supporting AEO audits, ensuring traceability and peace of mind
- Multilingual interface tailored for customs workflows (available in English, French, German, Italian, Polish and more)
Elevate your management reporting
Customaite brings clarity to your operations with insightful, easy-to-use reporting tools that support better decisions and measurable impact.
- Gain a clear view of performance trends and platform usage with intuitive visual dashboards
- Monitor key metrics to optimise resource allocation and improve workflow efficiency
- Identify growth opportunities and follow up proactively on ROI through actionable reporting insights
Want to see how Customaite works with your
documents and how it fits in your company?
Book a quick discovery call with Matej.
Or let us contact you