The threats of AI in customs: Hype, risk or revolution?
A live discussion between AI theory and real-world customs practice
AI is rapidly reshaping customs, but does it really live up to the hype? Is it a job-killer? A compliance risk? Or a misunderstood opportunity?
In this live webinar, AI expert Göran Van Hese challenges common assumptions about artificial intelligence by putting sharp industry stances on the table. From “AI will replace people” to “Companies aren’t adopting fast enough,” each statement sparks a reaction, not just from the audience, but from someone on the front lines.
Bram Vanchoenwinkel, Chief Product Officer at Customaite, responds to each point with field-based insights: what’s actually happening in customs teams today, what works in practice, and how AI can support, not replace, human expertise.
Event Details
Date: 7 July 2025 Time: 2:00 PM CET Format: Live online session Language: English Duration: ± 60 minutes
Meet the speakers:
Göran Van Hese– AI expert & innovation consultant AI Expert & Innovation Consultant, ShapeSkift Known for cutting through the buzz, Göran brings a strategic and ethical lens to AI adoption across industries — including high-stakes environments like customs. Bram Vanschoenwinkel – Chief Product, Customaite As the technical brain behind Customaite’s human-assisted AI platform, Bram shares real-world stories from the companies actively using AI to transform how they work.
What to expect:
This isn’t your typical webinar. Expect a sharp, down-to-earth, honest dialogue, built around five key AI statements, and plenty of insight into what’s theory… and what’s already real.
Where AI fits (and doesn’t) in modern customs teams
Why full automation isn’t the solution
The real risks of “black-box” automation
What practical AI adoption looks like in the field
How humans and technology can align for smarter compliance
Who should attend?
Customs managers and declarants
Freight forwarders and logistics providers
Innovation leads in global supply chains
Anyone facing bottlenecks, errors or compliance pressure in customs declarations
Ready to separate facts from fear?
Join the conversation and discover what AI really means for the future of customs.
