Powerful features to simplify customs declarations

Customaite delivers everything you need to automate and accelerate customs processing, from receiving and organising declaration orders to extracting data from any document format. Discover how our intelligent features can transform your workflow, boost accuracy, and dramatically increase processing speed.

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customaite

A power tool for customs professionals

Self-learning AI assistance-2
Self-learning AI assistance
We built our own best-in-class data extraction technology. No tedious document labelling, and not just a UI built on top of off-the-shelf LLMs. If the AI needs guidance, you simply explain what a document line looks like and you’re good to go.
Cross-document data merging
Automated data linking
Values on invoices and weights on packing lists? When line information is spread across multiple documents, Customaite automatically matches and merges it into one complete record.
Instant goods translations
Automatic goods translation
Translate goods descriptions with one click. Instantly meet local customs language requirements and eliminate translation errors across all declarations.
Intelligent data validation
Intelligent data validation
Not just an AI data extraction tool. Customaite maximises compliance, making use of your master data and external trustworthy data sources to validate and enrich extracted information.
Customer communication portal
Customer communication portal
We recognise the challenge and time lost due to incomplete order data. Customaite digitises the end-to-end communication flow with your customers to complete missing or incorrect information. No phone calls or email follow-up required. All exchanges are automatically archived in a full audit trail.
Magic marker
Magic marker
Still attached to your highlighter pens? Customaite’s Magic Marker instantly copies anything you see in a document into your declaration. It even works with scanned data and handwriting.
Smart tools for declarants
Advanced declarant tools
When AI needs a hand, Customaite delivers. When a case cannot be automated entirely, declarants have several purpose-built tools at hand. Think of weight distribution, preference rules and more.
Real-time insights for customs leaders
Real-Time management dashboard
Customaite provides real-time, out-of-the-box performance and customer insights. Which customers take most of your time? How is your team’s efficiency improving? All the answers are just one click away.

Accuracy you can trust, compliance you can prove

Go beyond basic data capture. Customaite automatically validates and enriches information using your master data, past declarations, and external sources. Every entry is cross-checked and verified before submission, ensuring full compliance and eliminating costly rework. With Customaite, accuracy isn’t optional, it’s built in.

Instant intelligence that grows with you

Customaite’s self-learning AI starts working from day one, no setup, coding, or training required. It learns instantly from your input, adapts to your workflows, and remembers forever. Each interaction makes it smarter, continuously improving accuracy and speed across every declaration. It’s automation that evolves with your team, not one that needs managing.

Highlight. Click. Done.

The 'Magic Marker' makes manual data entry a thing of the past. Simply highlight any text, even from scanned PDFs, and drop it directly into your declaration with one click. No switching screens, no typing errors, just instant, human-controlled precision. It’s the perfect blend of AI automation and user control, giving declarants back valuable time and focus.

Experience Customaite in action

See how AI transforms your own unstructured customer cases into compliant declarations within minutes, and discover how our way of working helps you succeed. 

The future of declarations starts here

See how Customaite turns hours of manual work into minutes

Receive & organise

Receive & organise

Customaite integrates seamlessly with your WMS, TMS, CRM, email or ERP system. Incoming orders can be managed directly from our planning board.

Stap 2 Analyse & prepare

Analyse & prepare

Customaite analyses incoming files, splits them into individual documents and extracts the relevant data.

Stap 3 Review & submit

Review & submit

The declarant can efficiently verify what the AI has done and where the information comes from. The expert’s role shifts from manual data entry to validation and submission, reducing processing time by up to 90 percent while increasing compliance.

Product benefits

Grow your business

Onboard new clients in days, not weeks.
Grow your business

Faster clearances

Meet your customer SLA’s consistently. 
Faster clearances

Beat the competition

Your customers will love the increased speed and quality. 
Beat the competition

Increase employee experience

Let your people focus on quality and compliance instead of copying information. 
Increase employee experience

Real-time insights

Track productivity gains and customer insights live. 
Real-time insights

Traceable customer interaction

Clarify customer orders efficiently with fully traceable communication flows. 
Traceable customer interaction

Low learning curve

Enjoy a user interface built with and for customs declarants. 
Low learning curve

Out-of-the-box extraction

See business benefits from day one and retrain the AI in seconds. 
Out-of-the-box extraction

Empowered declarants

AI designed for operational experts - no IT knowledge required. 
Empowered declarants

Meet ESG goals

Go paperless by default, reduce printing costs and save trees. 
 
Meet ESG goals

Scalable improvements

Customaite has plans for every business size and grows with you. 
Scalable improvements

Partnership approach

Our people understand your business and are committed to making you successful. 
Partnership approach
Customers

Don't just take our word for it

Read what our customers say about us.

“Customaite makes the data work for us, instead of us chasing the data.”
Robert Hardy
Robert Hardy

CEO/Founder, EORI (UK)

Robert Hardy
“Customaite helps our customs teams work more efficiently, freeing up time for critical compliance tasks.”
Chris Clayton (1)-1
Chris Clayton

Business Improvement for Customs Europe, DB Schenker

Chris Clayton
“We’re no longer limited by capacity. We are ready to scale and take on the next level of growth.”
Colin Robb
Colin Robb

Head of Operations & Sales, Derry Bros

Colin Robb
“Customaite makes us work faster and more efficient”
Wim-Gijbels
Wim Gijbels

Business Unit Manager Customs & Forwarding, H.Essers

Wim Gijbels
“We saw increased efficiency, quicker turnaround for day-of-arrival shipments, and a noticeable boost in morale.”
Jordan Saud
Jordan Saud

Customs Improvement Specialist, DB Schenker

Jordan Saud
Ready to take your customs process to the next level?

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