Customaite for every need

Discover the power of AI in customs. Whether you’re starting small or managing high-volume operations, Customaite offers solutions tailored to your needs, helping you streamline processes, reduce errors, and boost efficiency.

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Choose the right plan for your team

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For growing teams getting started with automation
Designed for organisations taking their first steps towards structured AI-driven document processing and looking to improve efficiency without complexity.
Monthly declaration volume 200 – 2,500 declarations
Core package (Advanced document line extraction)
Secure document processing
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Perfect for fast-growing businesses that need performance and adaptability.
Built for teams processing higher volumes and requiring deeper automation capabilities.

Includes everything in Lite, plus:
Monthly declaration volume 5,000 – 25,000 declarations
Advanced package (Unlock user limit of 15​ & Header data​)
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Designed for enterprises requiring robustness, security and full strategic support.
A fully configurable solution tailored to organisations with advanced operational and compliance needs.

Includes everything in Pro, plus:
Monthly declaration volume 50,000+ declarations
Ultimate package (Customer portal​ & Legal data)

Take the next step with Customaite

Get the support and tools you need to simplify customs management, reduce manual work, and scale your operations confidently. Whether Lite or full-scale, your journey to smarter customs starts here.

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Frequently asked questions

Find answers and general information

What ROI can we expect and within what timeframe?

Our clients typically achieve efficiency gains of well over 50%, with most reaching break-even, or better, within their first year of using Customaite. As every organisation operates in its own unique context, we’re happy to learn more about your business and provide a tailored estimation of the ROI you can expect.

What effort does it require to get Customaite up and running in our company?

Customaite is a mature AI-powered customs solution that requires no additional infrastructure or ongoing technical maintenance on your side. Implementation involves a straightforward integration with your existing IT landscape, and our team provides full guidance throughout the process, ensuring a smooth, low-effort setup with minimal cost.

How mature is Customaite as a product and business?

Customaite is a well-established AI product, backed by private capital and supported by our parent company, AE (ae.be). With long-term investment and a solid financial foundation, there is no risk of operations ceasing due to lack of funding. Our team combines senior technical experts with experienced business professionals, bringing together deep IT knowledge and strong consultancy skills to tackle complex challenges across diverse industries.

How does Customaite guarantee data security and privacy?

Customaite is developed by a dedicated team of senior software engineers with extensive consulting experience. The platform is designed according to state-of-the-art security standards and has been independently penetration-tested to ensure robust protection. We are ISO 27001 certified and can provide a CAIQ upon request for full transparency regarding our security and privacy measures.

My organisation is complex. Will Customaite work for me and how much effort is required to train it?

Customaite is designed to perform straight out of the box, with extraction models purpose-built for logistics and customs documents. The system requires no data labelling or complex setup from your team. It delivers time savings from day one. If any data is missing, your declarants can effortlessly guide the system by clarifying the document structure, and extraction is updated in real time with minimal effort.

Not finding your answer here?
Send us a message.
“Customaite makes the data work for us, instead of us chasing the data.”
“Customaite helps our customs teams work more efficiently, freeing up time for critical compliance tasks.”
“We’re no longer limited by capacity. We are ready to scale and take on the next level of growth.”
“Customaite makes us work faster and more efficient”
“We saw increased efficiency, quicker turnaround for day-of-arrival shipments, and a noticeable boost in morale.”