AI customs compliance software

Automate customs processes without compromising compliance

Customaite’s AI customs compliance software helps customs teams automate declarations while maintaining full regulatory control. Built with auditability, traceability and human oversight at its core, Customaite is designed for organisations that need efficiency and compliance certainty.

You want to automate customs processes, but you can’t afford compliance risks?

Many customs and trade teams are under pressure to process more declarations with fewer resources. Automation promises speed, but most solutions feel like a black box: limited transparency, unclear decision logic and real concerns around audits and regulatory exposure.

Customaite was built to solve this exact problem: automation you can trust.

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Built for compliance-critical environments

Customaite supports AI-powered customs clearance without removing human control. Every step is traceable, reviewable and defensible, helping you meet both operational and regulatory requirements.

Full audit trails

Every data extraction, enrichment and change is logged. You always know what was done, when, and why, essential for audits and post-clearance checks.

End-to-end traceability

From source documents to declaration output, data remains fully traceable. This allows customs teams to validate decisions and demonstrate compliance with confidence.

Human-in-the-loop by design

Automation supports your experts, it doesn’t replace them. Customs professionals stay in control, reviewing and approving outputs before submission.

Regulatory safety first

Customaite is designed around real customs compliance requirements, helping teams reduce errors, improve consistency and meet regulatory expectations.

How AI supports compliant customs clearance

Customaite uses AI to assist with data extraction and enrichment from trade documents, such as invoices, packing lists and transport documents — while keeping compliance logic transparent and reviewable.

Receive & organise

Receive & organise

Customaite integrates seamlessly with your WMS, TMS, CRM, email or ERP system. Incoming orders can be managed directly from our planning board.

Stap 2 Analyse & prepare

Analyse & prepare

Customaite analyses incoming files, splits them into individual documents and extracts the relevant data.

Stap 3 Review & submit

Review & submit

The declarant can efficiently verify what the AI has done and where the information comes from. The expert’s role shifts from manual data entry to validation and submission, reducing processing time by up to 90 percent while increasing compliance.

Who is this for?

Customaite avoids “AI magic”. Instead, we focus on explainable automation, clear decision paths, verifiable outputs and human accountability

This makes Customaite suitable for enterprise environments where compliance is non-negotiable.

Heads of customs & Customs departments

Maintain compliance standards while scaling operations and improving data quality.

Freight forwarders, brokers & Logistics managers

Reduce manual work, speed up processing and support higher shipment volumes safely.

International trade & Compliance teams

Gain better visibility, consistency and confidence across complex cross-border operations.

“Customaite makes the data work for us, instead of us chasing the data.”
“Customaite helps our customs teams work more efficiently, freeing up time for critical compliance tasks.”
“We’re no longer limited by capacity. We are ready to scale and take on the next level of growth.”
“Customaite makes us work faster and more efficient”
“We saw increased efficiency, quicker turnaround for day-of-arrival shipments, and a noticeable boost in morale.”

Want to see this in action?

Blogpost

Why HMRC’s compliance expansion signals a new era for customs technology

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